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"LSE have a successful working relationship with STS who, since 200... Read More |
Liz Thomas
London School of Economics
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Nottingham University has high standards of Food Safety and Health & Safety. It wanted though to ensure that they were maintained and improved across all of its catering outlets and halls of residence.
Nottingham University is a well-established, reputable university. It has a student population of around 25,000.
The university’s catering department is extensive and it alone has an annual turnover of £32 million.
The challenge
The university has high standards of Food Safety and Health & Safety. It wanted though to ensure that they were maintained and improved across all of its catering outlets and halls of residence.
Due to the substantial number of halls of residence and restaurants, it was difficult to organise and monitor safety checks. Maintaining consistently high standards would involve investing considerable time, resources and finance.
It proved more cost effective and saved ‘reinventing the wheel’ by retaining the expertise of sts-solutions.
The solution
We were able to help the university in a variety of ways, all of which enabled them to maintain the necessary high standards, whilst saving precious time.
We first conducted an initial assessment of the university’s operations. By analysing and understanding their requirements, we could tailor the sts-solutions ‘Simply Safe’ Food Safety and Health & Safety documentation to the university’s own specific needs.
Management were trained on the system and subsequently the training cascaded down to all food handlers.
Ensuring ongoing results
To ensure that high standards were maintained in all areas, sts-solutions introduced annual audits. These enabled us to check that the correct safety standards were being followed. In each catering operation, documentation and practices are observed.
The auditor also spends valuable time with the Manager, discussing practical solutions for areas requiring more attention. During each round of audits, Senior Management is kept informed, and on completion is provided with a report summary.
sts-solutions understand that to maintain these standards the workforce needs to be motivated. This is why we provide each catering operation with a comprehensive scored report, based on their overall standards achieved. The units that achieve 90% or above during their audit receive the sts-solutions ‘Certificate of Excellence’. This creates healthy competition between outlets; which is encouraged, as it helps to drive standards upward.
Unannounced ‘spot checks’ have also been introduced throughout the year. These help to ensure that the highest safety standards are maintained all year round.
sts-solutions have provided further support to the university by responding to technical queries and updating documentation. Recently they have assisted in developing an ‘eye-catching’ University of Nottingham HACCP poster for display in each catering operation.
Creating relationships
Over the years we have developed an excellent working relationship with staff and management alike. This, along with an established proven track record of success with the university, has meant that they were happy to renew their second 5-year contract with sts-solutions.
Testimonial
‘Within the catering business, with over 14 halls of residence and a vast amount of restaurants, meeting the correct Food Safety and Health & Safety checks is essential. We couldn’t possibly organise all this ourselves, which is why we decided to contact sts-solutions’
Simon Malloy, University of Nottingham.
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CIEH Level 4 Award in Managing Food Safety in Catering (5 day) course
22 - 26 November
(Exam Jan 2011)
£629.71 plus VAT (per person)
(a saving of over £76)
Offer ends 31 August 2010
Training Venue:
Willey Mill House,
Surrey, GU10 5EL
Please contact us for further information on
01252 728300 |
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"Nandos, who will soon have over 200 restaurants throughout the UK, find... Read More |
Robert Kitchen
Nandos restaurants
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| "We have been dealing with STS for over 14 years and have found them to be ... Read More |
Tony Brammer
Brammer Dixon
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| ALL PRICES EXCLUDE VAT UNLESS OTHERWISE STATED. |
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| Tel: 01252 728 300 | Fax: 01252 734121 |
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| Support, Training & Services PLC Registered in England & Wales, Company Number: 2075562 Registered address: Willey Mill House, Alton Road, Farnham, Surrey GU10 5EL. |
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