The staff that attended the sessions were very impressed with the courses overall and very much enjoyed the sessions. The presentation was informative and interesting and there was lots of useful discussion around many of the different topics, including people’s own experiences and questions which helped reinforce their understanding. This also helped people put the subject matter into context in an informal and relaxed forum which was very conducive to learning. This was especially important for us given at least half of each group did not speak English as their first language.
The trainer, Nigel Pepworth was excellent. He was amiable, friendly and approachable. Nigel ensured there were plenty of opportunities for staff to ask questions, start discussions and re-cap on areas that were not familiar to them. His approach and manner were highly professional and he made the sessions interesting and interactive. I would definitely use sts again in the future for First Aid training and also other courses. We would love to see Nigel back again in the near future.
In addition, the sts staff that assisted arranging the courses in the first place were also extremely helpful and friendly (Leon and Jaime), making sts a great company to deal with.
Dawn Sylvester, General Manager Compliance
Alpha LSG Ltd
"STS have been successful in four tendering rounds since 1992 and have provided The Royal Borough of Kensington and Chelsea with high quality courses, excellent trainers and efficient administration support staff.
The trainers have a good understanding of customer care, cultural, equalities and diversity issues. With the services provided by STS this authority has now become an award winning major high profile public health training provider in London."
Euan MacAuslan, Senior Training Advisor (Commercial)
The Royal Borough of Kensington and Chelsea Public Health Training Service
"Krispy Kreme would be more than happy to recommend the services STS provide to any business within the food service and retail industry. Krispy Kreme UK appointed STS in 2007 to advise and provide training for all aspects of food safety and health and safety across the Krispy Kreme Estate.
We feel that STS offer great value for money and that their practical and coaching based approach to auditing and training has added greatly to our commercial success. We have found that the professional and proactive approach displayed by STS has helped to improve and maintain the highest of standards within our Krispy Kreme stores."
Richard Cheshire, Operations Director
Krispy Kreme UK
"Nandos have a close working relationship with the team at STS, who have proved to be efficient, effective, reliable and flexible. Nandos, who will soon have 250 restaurants throughout the UK, find external audits an invaluable tool for monitoring food safety.
As well as providing a measure of whether company standards are being implemented in each store, STS’ approach helps educate and motivate store managers and their teams to focus of food safety and improve performance. The quarterly summary reports that STS produce track progress, and provide proactive, practical suggestions that have helped Nandos Senior Management to shape effective strategy."
Robert Kitchen, Senior Technical Manager
"We can confidently recommend STS as a company that is pleasant, helpful and efficient to deal with, at the same time as being experts in their field. We have dealt with STS as our Certifying Body and Auditors for a 10 years.
During this time they have lived up to their name, giving excellent Support, Training and Service in all aspects of applying the Code of Practice and Technical Standards for Food Processors and Suppliers to the Public Sector.
Their work has been a major factor enabling us to acquire our current status as a Nominated Supplier to the NHS and other University Buying Consortiums in the Private Sector."
Capital Catering Company Ltd, Basingstoke
"We have always found STS to be ready to help, professional, flexible, approachable, and most importantly discreet as regards our company issues.
I have no hesitation in recommending STS as they will bring far more to your company than a food safety inspection report, they will bring enthusiasm, professionalism and a wealth of knowledge and always keen to help improve your current hygiene standards."
Phil Ruddock, Food Safety Manager
"We have built up a strong working relationship over the past 7 years of working with STS. They are a very efficient and approachable team. We have been very pleased with the comprehensive audits and investigative work that they carry out on our behalf and feel extremely confident with the knowledge and advice that they offer our company.
They are able to clearly demonstrate to hoteliers the importance of required works and in a number of instances have worked with hoteliers to implement controls and systems. We are very keen to continue using STS in the future."
Clare Kenny, Health & Safety Manager