STS-Solutions

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Food Safety

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Health & Safety

	Documentation
	Audits

Safety In Tourisim

	HACCP For Hotels
	Tour Operators

Places to Eat Safely – Click Here to View

We love to hear from our customer - good or bad. If you want to send us some feedback please use our Feedback Submission Form.



Liz Thomas - London ‘LSE have a successful working relationship with sts who, since 2003, have assisted our Catering Department to achieve and maintain excellent food safety standards. Our ‘Simply Safe’ food safety documentation is straightforward yet robust, and is tailored to the needs of the Catering Operations within both our main academic site, and our Halls of Residence. Following management training provided by sts to facilitate implementation of the systems, sts carry out audits biannually. As well as providing coaching and support in areas that can be strengthened, the high standards achieved by our teams are recognised through feedback, EHO inspections and Certificates of Excellence. Sts’ audits are an effective tool to help keep our teams focused and motivated to maintain high standards’.



Eleri Evans, Catering Quality Manager - Virgin Atlantic Airways ‘We were very pleased at the high standard of training and advice that sts-solutions could offer our company. We were not expecting to be working with trainers with such an in-depth knowledge of an airline environment and procedures. During the training they were very open to involving managers at all levels and very eager to offer advice and help in any way. All in all, we were very happy with their friendly, simple approach to training and should we need further training down the line we will definitely be calling on sts-solutions.’



Clare Kenny, Health & Safety Manager - Thomas Cook ‘We have built up a strong working relationship over the past 5 years of working with sts-solutions. They are a very efficient and approachable team. We have been very pleased with the comprehensive audits and investigative work that they carry out on our behalf, and feel extremely confident with the knowledge and advice that they offer our company. They are able to clearly demonstrate to hoteliers the importance of required works and in a number of instances have worked with hoteliers to implement controls and systems. We are very keen to continue using sts-solutions in the future.’



Graham Keeton, Quality Manager - First Choice Holidays ‘sts-solutions developed a simple but comprehensive HACCP system, ‘tailored’ to our specific needs. A very detailed programme of management and staff training resulted in a very successful implementation of the system. Throughout the season personnel from sts-solutions audited each hotel and chalet, providing helpful guidance and assistance when standards required improvement.’



Terry Lynch - Tower Press ‘With the assistance of the proficient staff of sts-solutions we were able to develop and implement company Health & Safety policy procedures and statements. We are very happy with the work they have done over the years and will continue to work with them in the future.’



Stefano Fraquelli, Chairman. - Metropolitan Restaurants Ltd. ‘Thank you for the quality of work and enthusiasm you bring to the task…I observe we are making really good progress since sts has been on the scene again…be assured we will continue to give hygiene and safety issues the high priority they require’



Stephanie Bartlett, Staff Development - S E Essex College ‘I have always found sts-solutions to be very helpful and efficient when booking external and internal courses. Requests for information and bookings have always been very timely. I have found their website to be very useful for finding out information of courses, costs etc. General feedback from participants has been positive. They found the trainers to be confident and competent.’



Mrs Gurdip Aleksani – Ghalousti, Technical Manager - Katsouris Brothers Limited ‘As a first time user of sts-solutions, I was pleased to find the staff both over the phone and in person very helpful and knowledgeable in their area. I will definitely be using sts-solution in the future again. ‘



Bev Spencer, Catering Manager - Epsom College ‘We have worked with sts-solutions for the past 18 months to cover all our training needs for the catering department. It enables us to cover our training on site without the pressures of needing a trainer. sts-solutions work very closely with us, helping establish the areas of training needed then working to fit it all in to our tight time slots. Our staff enjoy working with the trainers and we have a very good success rate working this way.’



Elphicks Ltd ‘Good quality local training held in an attractive setting.’



Felicia Yarborough, Manager - Whitmore Vale Housing Association. ‘sts-solutions have provided our company with training on a regular basis in health & safety and Food Hygiene. The training has been of a high standard, and has been effective and valued by staff. As a company they have been professional, flexible and well organised.’



Peter Mayhew, Deputy General Manager - Royal Holloway University of London ‘The Students’ Union at Royal Holloway have been using sts-solutions for a number of years to perform our hygiene audits. They have always proved to be exceptionally friendly and helpful. Not only do we know that they will be 100% honest about our faults and areas that require improvement, but we also know they will show us how to achieve those goals. Our standards improved substantially after first using sts-solutions and have been improving ever since and are now maintained at a very high level thanks to the advice we have received and the good co-operation between our staff and the sts-solutions advisers.’



Helen Shearer, Domestics Services Manager - Leighton Park School ‘I have found dealing with sts-solutions a pleasant experience as they are very adaptable and meet my mixed needs for training. I have sent staff for training in a number of fields (suggest change to on a number of courses) in Farnham and have had very good reports on their facilities and the way their courses are run. I have also had them run courses in house for courses that we are legally bound to run and was impressed with their methods, especially as the candidates were of mixed abilities, which they identified and adapted to meet their needs. I feel confident to talk to them and take their advice on training.’



Stephen Hill, Director - Shepherd & Flock ‘We initially used sts-solutions because our company needed some Health & Safety training. sts-solutions did an excellent job and the training worked out very well. They helped us to open our eyes to what we needed to do, with regards to Health & Safety, an area we previously knew nothing about.’



Peter Coverdale, Facilities Manager - British Institute of Radiology ‘Our company has worked with sts-solutions for over 12 years. We have been very happy with their work. They have constantly kept us updated with relevant Health & Safety legislation, been excellent at giving us advice and are always very punctual.’



Toufak Pourjomme, Company Director - Old Elms Ltd ‘sts-solutions provide a friendly service that offers our company peace of mind, guidance and assurance. We would recommend using their services to other companies.’



Maureen Marsden, Quality Assurance Manager - Sainsbury's Supermarkets Ltd ‘sts-solutions were selected from a number of companies because of their willingness, flexibility, knowledge and cost structure. The trainers demonstrated a high level of capability reflected by the number of our colleagues who successfully achieved a pass mark in examinations and by achieving the tough targets set for the number of courses to carry out. Their administration colleagues also demonstrated a high level of efficiency – booking suitable locations, issuing starter/joining packs and subsequently issuing results and certificates to delegates.’



Eric Cliff, Company Secretary - Metropolitan Restaurants Ltd 'Updating the restaurant documentation was almost painless with the professional advice and input of sts-solutions.’



Simon Malloy - University of Nottingham 'Within the catering business with, over 14 halls of residence and a vast amount of restaurants, meeting the correct health & safety checks is essential. We couldn’t possibly organise all this ourselves, which is why we decided to contact sts-solutions’



Marianne Phillips, Head of Training Division - Chartered Institute of Environmental Health sts-solutions is one of our foremost centres in terms of quality of delivery, as well as the range of courses delivered and the number of students supported. We have no hesitation in recommending their services.’



Phil Ruddock, Food Safety Manager - ISS Mediclean 'We have built up a strong working relationship over the past 15 years of working with sts-solutions. They are a very efficient and approachable team. We have always been very pleased with the comprehensive supplier assessment audits that they carry out, and feel extremely confident with the knowledge and advice that they offer our company. We are very keen to continue using sts-solutions in the future.’

sts-solutions - Willey Mill House - Alton Road - Farnham - Surrey - GU10 5EL

Telephone: +44 (0) 1252 728 300 - Fax: +44 (0) 1252 734 121

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