Discover how our friendly, hassle-free documentation, audits and training can help

Thousands of people take holidays every year. The tourism industry is rapidly expanding. The good news is that your sales opportunities are on the increase - but then so too are your customers’ expectations.

In order to win as much of this business as possible, tour operators needs to offer a superior level of service. And if you’re not up-to-date with food safety requirements, can you really meet the high standards that your customers demand?

With sts-solutions’ Worldwide Hotel Programme you can...

Giving you valuable peace of mind

In today’s ‘blame-claim’ culture it is more important then ever to protect yourself against compensation costs and adverse publicity; both potentially lethal to your business.

You have to make sure that you’re doing everything in your power to provide a safe service. It is the only way to protect your business from damaging legal claims.

Our Worldwide Hotel Programme can be “tailored” to your specific needs, including proactive and reactive audits, illness and incident investigations, expert witness and staff training. This means you will always have complete peace of mind.

Meeting necessary targets

Our comprehensive hotel programme monitors your safety precautions. This is reassuring to the tour operator, the hotelier and the guests. sts-solutions, with the Federation of Tour Operators, developed a comprehensive preferred Code of Practice for hotels worldwide. We can help ensure that this standard is implemented, assisting hotels with documentation where necessary.

So you can be proud to offer consistently high standards - the key to securing valuable business.

Help is always at hand

Unexpected problems can occur no matter what business you’re in. So you need to make sure you have the necessary back-up. At sts-solutions we guarantee that if a problem arises we will do everything we can to help.

Don’t just take our word for it…

Our Worldwide Hotel Programme service has helped numerous tour operators and hundreds of hotels to improve their business performance. But don’t just take our word for it. Here’s what some of our clients have to say:

“sts-solutions developed a simple but comprehensive HACCP system, ‘tailored’ to our specific needs. A very detailed programme of management and staff training resulted in a very successful implementation of the system. Throughout the season personnel from sts-solutions audited each hotel and chalet, providing helpful guidance and assistance when standards required improvement.”
Graham Keeton, Quality Manager, First Choice Holidays

We have always been very pleased with the comprehensive audits and investigative work that they carry out on our behalf, and feel extremely confident with the knowledge and advice that they offer our company. They are able to clearly demonstrate to hoteliers the importance of required works and in a number of instances have worked with hoteliers to implement controls and systems. We are very keen to continue using sts-solutions in the future.”
Clare Kenny, Health & Safety Manager, Thomas Cook

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